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Personal Lines ManagerView Job details:
| Posted by: | EMPLOYMENT SPECIALISTS LTD |
| View all jobs from EMPLOYMENT SPECIALISTS LTD | |
| Address: | FISONS HOUSE 159 PRINCES STREET Ipswich IP1 1QJ |
| Contact Details: | 01473 381522 |
| Date Posted | 1st Sep 2008 |
| Reference Code: | |
| View Since Posting: | 61 |
| Salary: | Negotiable according to experience plus ... |
| Vacancy Location: | Bury St. Edmunds |
| Full Description: | |
| Oversee the Personal Lines Department; developing staff and maintaining efficient and compliant systems and procedures. Meet budgetary requirements and provide an ethical and professional service to meet client/staff expectations. Key Job Responsibilities and Duties • To contribute towards the achievement of the business plan and assist in the achievement of the annual budget. • To arrange and undertake training of the staff to ensure that a high level of competency and professional development within the department is achieve. • To broke and renew client’s policies. In addition negotiate and deal with the Group’s suppliers in achieving these goals whilst recognising the key objectives of the Agency strategy. • To assist in the acquisition of new clients • Administer client’s insurance portfolio following agreed procedures. • Ensure renewals are invited in advance of renewal date and that incoming post is handled on a daily basis, wherever possible. • Ensure that all account queries are responded to within 10 working days of receipt. • Maintain weekly Work State records and monthly Staff Attendance records • Attend and contribute to the regular Management team meetings • Undertake staff appraisals at least twice a year. • Ensure that correct disciplinary procedures are adhered to when required. • Promote all Group services to maximise cross-selling opportunities. Key Competencies • Ability to manage the unit in a professional manner and to work under pressure to meet deadlines • People development (coaching, motivation, monitoring, mentoring) • Leadership, delegation and project management • Initiative, organisational and time management skills • Excellent communication skills • An understanding of commercial /personal insurance covers as appropriate for the role • Active career self development |
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