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Customer Service and Sales RolesView Job details:
| Posted by: | Direct Choice |
| View all jobs from Direct Choice | |
| Address: | 119 High Street Newmarket Suffolk CB8 9FT |
| Contact Details: | 01638 564 695 |
| Date Posted | 9th Jun 2008 |
| Reference Code: | |
| View Since Posting: | 2 |
| Salary: | Up to £16,000 basic |
| Vacancy Location: | Newmarket |
| Full Description: | |
| Overall purpose of this role You will join a team of experienced customer sales & service agents who are charged with achieving sales and delivering exemplary customer service to prospective and existing clients. From what is possibly the widest range of insurers available to an intermediary, customer service agents handle enquiries on private car, van, motorcycle, vehicle breakdown, home, liability After completing our in-house training programme, you will join your team. Initially you will sell our core products: private car, motorcycle and van insurance, by providing quotations on our extensive range of products and achieve your targets by converting quotations to sold policies and issuing all the relevant documentation. Further phased in-house training will continue to develop your skills even further across the entire range of insurance products we offer to our customers. Key responsibilities Your primary responsibilities will be: • answering incoming telephone calls made to the contact centre and responding to customer requests • making outgoing calls to clients and potential customers who have provided their details having visited our website, www.directchoice.com • maintaining an excellent standard of customer service by explaining choices and by providing customers with products that meet their needs • selling products and optional additional products and services • ensuring that you follow all our systems and procedures • producing clear and concise written correspondence. Remuneration Benefits: After completing 12 months service, Employees are eligible to join our Private Medical Insurance Scheme, funded by the company. After completing the Probationary period, you will be entitled to commission off the products purchased through the company. Typical savings would be between 10% to 20% dependent upon product and selected insurer. Attractive discounts off AA breakdown, AA driving school and AA personal loans. |
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