Repair Management Team Handlers Jobs in Ipswich on your local Ipswich jobs site. Careers in Ipswich, local employment and work in Ipswich.
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Repair Management Team Handlers
This job has expired, and cannot be applied for.
- Posted By: Countrywide Accident Assistance Ltd
-
Address:
- Suffolk Enterprise Centre, Felaw Maltings
- 42 Felaw Street
- Ipswich
- Suffolk
- Contact: 0845 460 99 61
- Date Posted: 8th Dec 2008
- Salary: £13,000+
- Location: Ipswich
- Reference Code:
- Views Since Posting: 40
- Full Description:
Do you have previous telephone based customer service experience?
Are you looking for an opportunity where you can utilise your experience in developing a career with a forward thinking company?
At Countrywide Accident Assistance our Repair Management Team (RMT) is the first point of contact for our clients. Due to our ongoing expansion we have exciting opportunities for RMT Handlers.
The main responsibilities of the role will include:
•Taking the first notification of loss from customers concerning both drivable and non-drivable vehicles
•Liaising with suppliers to arrange recovery, repairs or hire
•Managing the repair process and updating customers as required
•Liaising with both internal and external engineers regarding repair authority
•Acting as the first point of contact for customers and suppliers in relation to queries
Ideal applicants will possess:
•Previous telephone based customer service experience
•Excellent communication skills, both writing and verbally and be comfortable with communicating at all levels, internally and externally
•Be competent in the use of MS Office applications
The successful applicant will work effectively within a team and achieve high standards in quality and quantity focusing on delivering results and exceeding customer expectations.
This role is being offered on a 37½ hours per week basis.
In return for your talents we offer a competitive salary and benefits package. CAA is also committed to your personal development and offers opportunities for progression.
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